Returns
You have the right to withdraw from the sales contract within 14 calendar days from the date of delivery of the ordered goods, without giving any reason. Please send the packaged product back to us together with the return form.
CLICK TO DOWNLOAD the Return Form
Read: Information on withdrawal from the sales contract
Shipping address:
AUTO-ELEKTRO
UL.ZACISZAŃSKA 28
42-202 CZĘSTOCHOWA
POLAND
Exchange
To exchange a purchased product for another one, please follow the return procedure (send the product back together with the return form). Then place and pay for a new, separate order for the new product.
Complaints
If the product you received has defects or damage, you may submit a complaint. Please complete the product complaint form (available below) and send it together with the defective product. In the form, describe the issue in detail and select the type of compensation you wish to receive. We have 14 business days to review your complaint from the date it is submitted. You will be informed about the progress of the process by email.